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40E0DDC20A82AC5B87258A3D0057C91C Hearing Summary




PUBLIC
BILL SUMMARY For PRESENTATION FROM DIVISION OF MOTOR VEHICLES

INTERIM COMMITTEE  TRANSPORTATION LEGISLATION REVIEW COMMITTEE
Date Oct 3, 2023      
Location Old State Library



Presentation from Division of Motor Vehicles - Committee Discussion Only
09:59:02 AM  
Electra Bustle, Senior
Director representing the Division of Motor Vehicles (DMV), introduced
herself and began the presentation (Attachment D). She went over the DMV
mission, vision, and guiding principles. Ms. Bustle went over the organization
structure of the DMV; DMV statistics; and county partnerships.
10:09:19 AM  
Director Bustle gave
an overview of the driver control and vehicle services units within the
DMV.
10:13:49 AM  
Director Bustle discussed
the role of the Motor Vehicle Investigations Unit (MVIU). The MVIU serves
as the first point of contact for law enforcement with credential and motor
vehicle fraud questions.
10:15:26 AM  
The director presented
the results from the annual license plate contests, and discussed the reauthorization
of four historical plates.
10:18:57 AM  
Director Bustle discussed
the DMV’s efforts to increase accessibility, including at-home testing
and PockeTalk. PockeTalk is used in DMV offices to translate 82 languages
in real time.
10:22:02 AM  
Director Bustle
gave the committee an update on the agency’s DMV2Go program. The program
allows the DMV to serve customers in high need areas including county jails,
service-needed communities, homeless shelters, and immigration resource
centers.
10:25:16 AM  
Director Bustle gave
the committee an overview of the DMV’s efforts to modernize DRIVES, and
what the department will need from the legislature in order to implement
modernization goals moving forward.

The director discussed legislation passed by the General Assembly during
the 2022 and 2023 legislative sessions and updated the committee on the
DMV’s progress in implementing the requirements within the new legislation.
10:44:17 AM  
Director Bustle and
Executive Director Heidi Humphreys answered questions from the committee.
10:58:18 AM  
Captain Hahn, CSP,
answered questions from the committee about license plated and registration
and CSP enforcement.






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